Change Management: Creating Accountability
/Why do we initiate projects in organisations? It is to achieve an enhanced performance of one or more of many organisational outcomes. These can include profit, cost, safety, staff engagement, customer experience, organisational (brand) reputation, compliance etc. These projects can and do go very well, yet studies continue to show projects under deliver more than half the time. A lack of effective change management is often attributed to the reason for this underachievement.
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