It is with confidence that I provide this testimonial for the work of Gordon Brockway and his company, Organisational Capability Solutions.
I sought the services of Gordon to assist me to better understand the capacity of the service units to deliver core services and meet the needs of its customers in a proactive manner.
Gordon’s approach saw him speak with the Mayor; members of the City’s Executive; staff of the City, including staff of the service units being reviewed, and staff at other Councils.
Gordon built effective rapport with all the people he engaged with through the assignment.
The resulting report was fully comprehensive and provided sufficient detail and value adding analysis to support well considered and valuable recommendations, without being overwhelming with data.
The report, and the manner in which Gordon developed the report, were of great assistance in not only my decision making, but in managing the stakeholders through the consequences of those decisions.
City of Wanneroo