Australian Council of Social Service

It is without hesitation that I provide this testimonial for the work of Gordon Brockway and his company. Organisational Capability Solutions.

We had identified the need to improve the assertive communication skills of our staff. Organisational Capability Solutions was one of many companies we contacted to see how they could assist us with this need.

From the first contact, their focus on the needs of the business AND the people gave me confidence that Organisational Capability Solutions was going to

provide me the approach which was appropriate and an holistic solution our organization was seeking.

Gordon showed genuine interest in our needs, invested the time to talk with our people and developed a program that was truly customised to us.

When it came to deliver the program, Gordon built a strong level of rapport and trust with the group. He catered for the very different levels of past experience in a manner that was seamless to the group.

No wonder the evaluation results were so positive from the participants. He delivered what they genuinely had a need for.

As a result, enhanced skills are now being applied in the workplace and the benefits we have seen include dealing better with work related stress under increased pressure.

Renata Franz J
Operations Manager
Australian Council of Social Service